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FAQ Help Center

Six categories with step-by-step answers. Can't find yours? Download and try it yourself.

How do I download and install ProtonVPN for free?
  1. Step 1: Visit the ProtonVPN official site and click "Free VPN Download".
  2. Step 2: Choose the installer for your platform.
  3. Step 3: Run the installer.
  4. Step 4: Register or sign in.
  5. Step 5: Click "One-Click Connect".
What should I do if my connection is slow?
  1. Step 1: Test your base speed.
  2. Step 2: Switch to a closer node.
  3. Step 3: Pick a low-load line.
  4. Step 4: Switch to WireGuard.
  5. Step 5: Adjust NetShield.
  6. Step 6: Reconnect and verify.
How does ProtonVPN protect my privacy?
  1. Step 1: Enable the AES-256 tunnel.
  2. Step 2: Turn on Secure Core.
  3. Step 3: Rely on no-logs.
  4. Step 4: Enable NetShield.
  5. Step 5: Enable always-on.
  6. Step 6: Keep updated.
How do I choose the right server?
  1. Step 1: Define your purpose.
  2. Step 2: Check load.
  3. Step 3: Prefer nearby.
  4. Step 4: Pick target country.
  5. Step 5: Use Secure Core.
  6. Step 6: Favorite nodes.
How many devices can one account use?
  1. Step 1: Open account center.
  2. Step 2: Check plan.
  3. Step 3: Confirm limit.
  4. Step 4: Install clients.
  5. Step 5: Sign in with one account.
  6. Step 6: Manage devices.
Which operating systems are supported?
  1. Step 1: Check your system.
  2. Step 2: Windows build for Windows.
  3. Step 3: Mac build for macOS.
  4. Step 4: Linux build for Linux.
  5. Step 5: iOS/Android for mobile.
  6. Step 6: Follow the guide.

Still have questions? Try it yourself

Download ProtonVPN free and see for yourself.

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